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... Jag har problem med mitt konto Jag har problem med min annons Hästnets avgifter (t.ex. boost) Integritetsfrågor Kontakta säljare eller köpare Hästnets säkra betalningar Anmäla en annons eller säljare Anmäla bedrägeri ID Verifiering Övrigt

<div class="control-group ticket_section"> <label class=" required control-label cf_type_of_issue_1251458-label " for="helpdesk_ticket_cf_type_of_issue_1251458">Typ av problem</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_type_of_issue_1251458]" id="helpdesk_ticket_custom_field_cf_type_of_issue_1251458"><option value="">...</option> <option data-id="47001567430" value="Registration">Registrering</option> <option data-id="47001567431" value="Login">Logga in</option> <option data-id="47001567432" value="Account blocked / put on hold">Blockerat konto</option> <option data-id="47001567433" value="Close my account">Avsluta mitt konto</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_type_of_issue422143_1251458-label " for="helpdesk_ticket_cf_type_of_issue422143_1251458">Typ av problem</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_type_of_issue422143_1251458]" id="helpdesk_ticket_custom_field_cf_type_of_issue422143_1251458"><option value="">...</option> <option data-id="47001567434" value="Creating an advert">Skapa en annons</option> <option data-id="47001567435" value="Editing an advert">Redigera min annons</option> <option data-id="47001567436" value="Advert is in review or was blocked">Annons är blockerad eller inte godkänd</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_advert_id_1251458-label " for="helpdesk_ticket_cf_advert_id_1251458">Annonsid</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_advert_id_1251458]" id="helpdesk_ticket_custom_field_cf_advert_id_1251458" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_contact_details_1251458-label " for="helpdesk_ticket_cf_contact_details_1251458">Kontaktuppgifter till säljaren (email/telefonnummer)</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_contact_details_1251458]" id="helpdesk_ticket_custom_field_cf_contact_details_1251458" /> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox required"> <input type="checkbox" name="helpdesk_ticket[custom_field][cf_dpa_1251458]" id="helpdesk_ticket_custom_field_cf_dpa_1251458_47000306265" value="1" class=" required checkbox section_field" /> Har du en signerad dataförfrågan? </label> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_what_issue_are_you_experiencing_1251458-label " for="helpdesk_ticket_cf_what_issue_are_you_experiencing_1251458">Vilken typ av problem upplever du?</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_what_issue_are_you_experiencing_1251458]" id="helpdesk_ticket_custom_field_cf_what_issue_are_you_experiencing_1251458"><option value="">...</option> <option data-id="47001567448" value="Chat / message related">Tekniskt problem med chat</option> <option data-id="47001567449" value="Buyer or seller is unresponsive">Köpare eller säljare svarar inte på meddelande</option></select> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_have_you_paid_a_deposit_to_a_seller362476_1251458]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_have_you_paid_a_deposit_to_a_seller362476_1251458_47001651393" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_have_you_paid_a_deposit_to_a_seller362476_1251458]" /> Har du betalat via Hästnet? </label> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_did_you_pay_the_seller_using_the_pets4homes_safe_deposit_service_1251458]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_did_you_pay_the_seller_using_the_pets4homes_safe_deposit_service_1251458_47001651393" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_did_you_pay_the_seller_using_the_pets4homes_safe_deposit_service_1251458]" /> Betalade du via Hästnets säkra betalningar? </label> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_are_you_able_to_get_ahold_of_the_seller_1251458]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_are_you_able_to_get_ahold_of_the_seller_1251458_47001651393" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_are_you_able_to_get_ahold_of_the_seller_1251458]" /> Har du fortfarande kontakt med säljaren? </label> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_have_you_done_a_viewingvideo_viewing_prior_to_transferring_money_1251458]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_have_you_done_a_viewingvideo_viewing_prior_to_transferring_money_1251458_47001651393" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_have_you_done_a_viewingvideo_viewing_prior_to_transferring_money_1251458]" /> Har sett hästen / varan innan du betalade? </label> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_are_you_happy_for_us_to_try_and_contact_the_seller_on_your_behalf_1251458]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_are_you_happy_for_us_to_try_and_contact_the_seller_on_your_behalf_1251458_47001651393" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_are_you_happy_for_us_to_try_and_contact_the_seller_on_your_behalf_1251458]" /> Är det ok för dig att vi kontaktar säljaren för att lösa en eventuell konflikt? </label> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_copy_of_the_original_advert_links_even_if_the_adverts_are_now_closed_the_information_can_be_located_from_the_browser_history_that_you_have_1251458-label " for="helpdesk_ticket_cf_copy_of_the_original_advert_links_even_if_the_adverts_are_now_closed_the_information_can_be_located_from_the_browser_history_that_you_have_1251458">Länk till annonsen</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_copy_of_the_original_advert_links_even_if_the_adverts_are_now_closed_the_information_can_be_located_from_the_browser_history_that_you_have_1251458]" id="helpdesk_ticket_custom_field_cf_copy_of_the_original_advert_links_even_if_the_adverts_are_now_closed_the_information_can_be_located_from_the_browser_history_that_you_have_1251458" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_any_additional_advert_links_from_ours_or_another_website_that_you_believe_to_be_connected_1251458-label " for="helpdesk_ticket_cf_any_additional_advert_links_from_ours_or_another_website_that_you_believe_to_be_connected_1251458">Länk till annons på annan sida som du tror är kopplad till säljaren</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_any_additional_advert_links_from_ours_or_another_website_that_you_believe_to_be_connected_1251458]" id="helpdesk_ticket_custom_field_cf_any_additional_advert_links_from_ours_or_another_website_that_you_believe_to_be_connected_1251458" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_details_of_any_contact_information_you_were_given_by_the_advertiser_including_telephone_email_address_etc_this_is_very_important_in_locating_the_advertaccount_if_you_are_unable_to_retrieve_the_advert_link_1251458-label " for="helpdesk_ticket_cf_details_of_any_contact_information_you_were_given_by_the_advertiser_including_telephone_email_address_etc_this_is_very_important_in_locating_the_advertaccount_if_you_are_unable_to_retrieve_the_advert_link_1251458">Kontaktuppgifter som du har fått av säljaren, t.ex. email, adress, telefonnummer</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_details_of_any_contact_information_you_were_given_by_the_advertiser_including_telephone_email_address_etc_this_is_very_important_in_locating_the_advertaccount_if_you_are_unable_to_retrieve_the_advert_link_1251458]" id="helpdesk_ticket_custom_field_cf_details_of_any_contact_information_you_were_given_by_the_advertiser_including_telephone_email_address_etc_this_is_very_important_in_locating_the_advertaccount_if_you_are_unable_to_retrieve_the_advert_link_1251458" /> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_have_you_viewed_the_pet_1251458]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_have_you_viewed_the_pet_1251458_47000306261" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_have_you_viewed_the_pet_1251458]" /> Har du träffat säljaren? </label> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_are_you_ok_for_us_to_contact_the_seller_on_your_behalf_and_disclose_your_contact_details_1251458]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_are_you_ok_for_us_to_contact_the_seller_on_your_behalf_and_disclose_your_contact_details_1251458_47000306261" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_are_you_ok_for_us_to_contact_the_seller_on_your_behalf_and_disclose_your_contact_details_1251458]" /> Är det ok för dig att vi kontaktar säljaren för att lösa en eventuell konflikt? </label> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_copy_of_the_original_advert_links_even_if_the_adverts_are_now_closed_the_information_can_be_located_from_the_browser_history_that_you_have_1251458-label " for="helpdesk_ticket_cf_copy_of_the_original_advert_links_even_if_the_adverts_are_now_closed_the_information_can_be_located_from_the_browser_history_that_you_have_1251458">Länk till annonsen</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_copy_of_the_original_advert_links_even_if_the_adverts_are_now_closed_the_information_can_be_located_from_the_browser_history_that_you_have_1251458]" id="helpdesk_ticket_custom_field_cf_copy_of_the_original_advert_links_even_if_the_adverts_are_now_closed_the_information_can_be_located_from_the_browser_history_that_you_have_1251458" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_any_additional_advert_links_from_ours_or_another_website_that_you_believe_to_be_connected_1251458-label " for="helpdesk_ticket_cf_any_additional_advert_links_from_ours_or_another_website_that_you_believe_to_be_connected_1251458">Länk till annons på annan sida som du tror är kopplad till säljaren</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_any_additional_advert_links_from_ours_or_another_website_that_you_believe_to_be_connected_1251458]" id="helpdesk_ticket_custom_field_cf_any_additional_advert_links_from_ours_or_another_website_that_you_believe_to_be_connected_1251458" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_details_of_any_contact_information_you_were_given_by_the_advertiser_including_telephone_email_address_etc_this_is_very_important_in_locating_the_advertaccount_if_you_are_unable_to_retrieve_the_advert_link_1251458-label " for="helpdesk_ticket_cf_details_of_any_contact_information_you_were_given_by_the_advertiser_including_telephone_email_address_etc_this_is_very_important_in_locating_the_advertaccount_if_you_are_unable_to_retrieve_the_advert_link_1251458">Kontaktuppgifter som du har fått av säljaren, t.ex. email, adress, telefonnummer</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_details_of_any_contact_information_you_were_given_by_the_advertiser_including_telephone_email_address_etc_this_is_very_important_in_locating_the_advertaccount_if_you_are_unable_to_retrieve_the_advert_link_1251458]" id="helpdesk_ticket_custom_field_cf_details_of_any_contact_information_you_were_given_by_the_advertiser_including_telephone_email_address_etc_this_is_very_important_in_locating_the_advertaccount_if_you_are_unable_to_retrieve_the_advert_link_1251458" /> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_have_you_viewed_the_pet_1251458]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_have_you_viewed_the_pet_1251458_47000306262" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_have_you_viewed_the_pet_1251458]" /> Har du träffat säljaren? </label> </div> </div> <div class="control-group ticket_section"> <div class="controls"> <label class="checkbox "> <input name="helpdesk_ticket[custom_field][cf_are_you_ok_for_us_to_contact_the_seller_on_your_behalf_and_disclose_your_contact_details_1251458]" type="hidden" value="0" /><input class=" checkbox section_field" id="helpdesk_ticket_custom_field_cf_are_you_ok_for_us_to_contact_the_seller_on_your_behalf_and_disclose_your_contact_details_1251458_47000306262" type="checkbox" value="1" name="helpdesk_ticket[custom_field][cf_are_you_ok_for_us_to_contact_the_seller_on_your_behalf_and_disclose_your_contact_details_1251458]" /> Är det ok för dig att vi kontaktar säljaren för att lösa en eventuell konflikt? </label> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_please_select_an_option_1251458-label " for="helpdesk_ticket_cf_please_select_an_option_1251458">Vänligen välj ett alternativ</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_please_select_an_option_1251458]" id="helpdesk_ticket_custom_field_cf_please_select_an_option_1251458"><option value="">...</option> <option data-id="47001567443" value="Complaint">Klagomål</option> <option data-id="47001567445" value="Press / Media">Presskontakt</option> <option data-id="47001572219" value="Feedback / suggestions">Föreslag på förbättringar</option> <option data-id="47001567447" value="Other">Övrigt</option></select> </div> </div>

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